Identifying Problems

A number of problems can arise when using mobile devices. We’ll list some of the more important ones here.

Compatibility is a major issue. Some file types may not be recognised on some devices. Apple devices will cheerfully play AAC audio files, but most other devices won’t. Mobile devices may have problems reading files in Microsoft Office format unless software has been installed to deal with these. Video files come in a wide range of formats. Most players can only handle a few of these, so you may have to look for another player or convert the files to a format that your device can handle.

Apps written for Apple devices won’t run on Android devices or vice versa. Some major apps have versions for both types of devices, but this is fairly rare. However, whatever you want to do, there is probably an app available, but you may have to use different apps on different devices. Newer apps are generally written to run on both phones and tablets, but older Apps written for phones may run poorly on tablets and apps written for tablets may not run on phones at all.

You may also have problems with connections, As noted earlier, most manufacturers have now standardised on micro-USB, but some devices still use mini-USB and Apple and Asus devices use totally non-standard connectors.

Connections can easily be lost while transferring files. WiFi connections may be lost if you move out of range of the router and they may be subject to interference from mobile phones or other signals. Bandwidth may also be a problem, particularly if it is being shared with other devices. Bluetooth and infrared connections only work if devices are close together and infrared requires line of sight.

Space for files can also be a problem as internal storage or SD cards used on mobile devices may be of low capacity and can easily become full.

Next: Resolving Problems